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Privacy Policy

Last updated: January 5, 2023

This Privacy Policy describes the policies and procedures of Sware, Inc., 214 Arlington Street, Chelsea, MA 02150, United States (“Sware,” “we,” “our,” or “us”) on the collection, use and disclosure of your information when you interact with our website at www.sware.com (our “Service”) and tells you about your privacy rights. We use our Service primarily to promote Sware’s proprietary computer system validation tools (collectively, our “Tools”), which are subject to their own separate privacy policy.

 

Collecting and Using Your Personal Data

 

Types of Data Collected

 
Personal Data Collected Directly from You

While using our Service, we may ask you to directly provide us with certain personally data in order to contact us or request a demonstration of our Tools, including, but not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Professional Title

Company

 

Usage Data Collected Automatically

Usage Data is collected automatically when you use or access the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use cookies. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Sware, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Some of the most common cookies we use on our Service are:

Cookie

Primary Purpose

Duration

_gat

Analyzing and testing cookie. Used by Google Analytics to throttle request rate, which means that it limits the collection of data on high traffic sites.

1 minute

­_gid

Analyzing and testing cookie. Used by Google Analytics to register a unique ID that is used to generate statistical data on how you use the Site.

24 hours

_ga

Analyzing and testing cookie. Used by Google Analytics to register a unique ID that is used to generate statistical data on how you use the Site.

2 years

_cfuvid

Cloudflare cookie used to identify trusted web traffic and speed up page load times.

Session

__hssc

HubSpot cookie used to track sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

30 minutes

__cfruid

Cloudflare cookie used to identify trusted web traffic and speed up page load times.

Session

visitorId

A visitorId cookie is a type of cookie that is used to identify unique visitors to a website. It is typically used by websites to track the user's activities on the site, such as the pages they have visited and the products they have purchased. The visitorId

The visitorId cookie is often used in conjunction with other tracking technologies, such as web analytics software or marketing automation platforms, to gather data about the user's behavior on the website. This data can be used to analyze website traffic, personalize the user's experience on the site, and optimize the website's performance.

1 year

__cf_bm

Cloudflare cookie used to identify trusted web traffic and speed up page load times.

1 minute

lrsync

lrsync cookie is used to identify the user session and maintain the connection between the client and server during the rsync process.

Rsync command-line utility used to sync files between server (site) and client (user).

30 days

__hssrc

HubSpot cookie that is set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

Session

__hstc

HubSpot cookie used to track visitors to our Site. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

6 months

hubspotutk

HubSpot cookie used to keep track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.

6 months

chs

An advertising cookie from Clickagy. Clickagy collects precise third-party data, translating it into actionable audiences based entirely on observed user behavior

1 year

cb

CB (ClickBank) cookies are small pieces of data that are stored on a user's computer by their web browser when they visit a website. They are used to track the user's activities on the website, like pages they have visited and the products they have purchased. CB cookies are often used by online retailers and affiliate marketers to track the effectiveness of their marketing campaigns and to personalize the user's experience on the website.

1 year

 

Use of Your Personal Data

We use the personal information collected directly from you primarily to respond to the request you have placed through our Service when you submit information to us through the “Contact Us” form or in requesting a demonstration of our Tools, and with respect to residents in countries where a lawful basis for processing is required, the lawful basis for our processing is that it is necessary to perform the services you are requesting from us.

We use your usage data collected automatically primarily to help us understand how you use our Service and with respect to residents in countries where a lawful basis for processing is required, the lawful basis for our processing is our legitimate interests, namely, because Sware has a legitimate interest in understanding how its visitors use its Service that is not outweighed by your interests or fundamental rights and freedoms.

Sware may use personal data for the following additional purposes:

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information. With respect to residents in countries where a lawful basis for processing is required, the lawful basis for our processing is our legitimate interests, namely, because Sware has a legitimate interest to provide you with information marketing our services that is not outweighed by your interests or fundamental rights and freedoms.

Compliance: We may use your information to meet our other compliance and regulatory duties, for example to retain certain records, because it is necessary for compliance with a legal obligation to which Sware is subject.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Service users is among the assets transferred. With respect to residents in countries where a lawful basis for processing is required, the lawful basis for our processing is our legitimate interests, namely, because Sware has a legitimate interest to evaluate or conduct a business transfer that is not outweighed by your interests or fundamental rights and freedoms

Where permitted by applicable law, we may also use anonymous, de-identified, or aggregate information that does not reasonably identify you for any purpose.

 

Sharing Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal data with service providers to monitor and analyze the use of our Service, to contact you. Our service providers only access, process or store your information in the course of performing their duties to us.
  • For business transfers: We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company.
  • With Law enforcement: Under certain circumstances, Sware may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • To satisfy other legal requirements: Sware may disclose your personal data in the good faith belief that such action is necessary to Sware with a legal obligation, protect and defend the rights or property of Sware, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of other users of the Service or the public, or protect against legal liability.

 

Retention of Your Personal Data

Sware will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may retain and use your personal data for longer periods to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

Transfer of Your Personal Data

Sware is based in, and operates from, the United States. If you are located in other jurisdictions, please note that as part of our service, we may transfer your personal information to other regions, including to the United States.  These countries may not guarantee the same level of protection for personal information and judicial redress as the country in which you reside. By submitting your personal information to us through our Service, you understand and acknowledge that the transfer of your personal information to any country in accordance with this Privacy Policy is necessary for Sware to provide you with the services you are requesting. If you have any questions about or need further information concerning the appropriate safeguards Sware has in place to protect your personal data, please contact us.

Sware will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Security of Your Personal Data

We maintain industry standard administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. With that said, the security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

Your Rights and Choices

You have several choices regarding the use and disclosure of your information:

Information You Provide. If you do not want your information collected, please do not submit it to us. If you have already submitted information and would like to review, correct, or remove it from our records, please contact us.

Marketing Messages. We may send you marketing communications, about our services that may interest you. You can opt out of our marketing communications at any time by contacting us. Please understand though that some non-marketing communications are not subject to this opt-out, such as communications relating to services we are providing you, sales transactions, software updates and other support related information, patches and fixes.

Additional Rights for Residents of the European Economic Area, Switzerland, and the United Kingdom:

Sware undertakes to respect the confidentiality of your personal data and to guarantee You can exercise your rights.

You have the right under this Privacy Policy, and by law if you are within the EU, Switzerland, or the UK to:

  • Request access to your personal data. The right to access, update or delete the information we have on you.
  • Request correction of the personal data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about You corrected.
  • Object to processing of your personal data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request erasure of your personal data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
  • Request the transfer of your personal data. We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. If the lawful basis for Sware’s processing of your personal data is your consent, you have the right to withdraw your consent at any time.

Exercising of Your GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

 

"Do Not Track" Policy

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

 

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make material changes, we will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: info@sware.com